What measures can we expect at LCV2020, in accordance with UK Government Covid-19 guidelines?
We will be regularly reviewing the latest government guidance as we approach the event, as well as seeking to adopt best practice from the international events industry. Our current plans, developed with advice and support from the Association of Event Organisers (AEO) and the UK Government include:
- Staggered admissions to ensure a safer and more seamless arrival.
- Temperature checks for attendees. We are currently reviewing the effectiveness of a variety of systems and will consider how temperature screening could benefit employees, exhibitors and visitors to LCV2020.
- Protection Packs on arrival – which could include a personal hand sanitiser, mask & anti-bacterial wipes.
- Hand Sanitiser stations located at areas across the site.
- Widened aisles with a one-way system in place within exhibition halls.
- See-through screens may be used in areas of interaction, including at the welcome desk, food and beverage stations and press area.
- • Changes to transit arrangements on-site to enable social distancing when traveling across the site including between the car park and the main exhibition areas.
What does this mean for exhibitors?
Millbrook will work with exhibitors to provide clear guidance on setting up and breaking down stands, covering items such as exhibitor freight, personnel, and high touch point areas.
Exhibitor manuals will be updated to include components of our approach, with specific details of what exhibitions need to do to execute the enhanced safety and hygiene measures.
Once registered, how will I receive my badge for LCV2020?
Through an increased use of technology, we will provide means to minimise queuing and contact during the registration process. The use of QR codes or similar technologies will facilitate seamless and contactless access upon entry and exit.
In order to ensure that large groups don’t gather at the registration area, we will distribute lanyards in advance and ask that badges are printed at home.
Will arrival times be staggered?
Delivery and opening times for LCV2020 will be reviewed nearer to the time of the event and prior notification will be given if staggered arrival times are required. Please note that this may result in extended opening hours for both build and breakdown, as well as at the live event.
How will you control crowd density at LCV2020?
Millbrook will follow the Crowd Density Standards (CDS) in accordance with local, regulatory guidance. We aim to prioritise health & safety, controlling the density and ensuring appropriate physical distancing can occur, while enabling successful interactions among exhibitors and visitors.
How will food & beverages be served at LCV2020?
LCV2020 will consider options for pre-packaged food & beverages and pre-ordering. Seating areas will be arranged to follow Crowd Density Standards (CDS) and where possible we will adopt a cashless system for payments. Screens may be used in food & beverage areas.
Will conferences still be held at LCV2020?
We are working hard to ensure that, wherever possible, we can continue to run LCV2020 as planned. However, due to the challenges of Covid-19 this year’s event may have some slight changes to the conference agenda, including:
- Re-purposing seminar Halls - having identified that registration and catering usually attract high footfall, these areas will be moved, and new approaches taken to ensure Crowd Density Standards (CDS) are followed. This will allow for significantly larger conference and presentation areas, enabling greater attendance and ensuring compliance with the latest Government and industry guidance.
- All equipment including audio and visual to be disinfected between each use
How will you monitor & control hygiene?
Deep cleaning of our venues and facilities will take place ahead of exhibitor arrivals, again ahead of opening LCV2020 to visitors and overnight on the evening of the 18th November 2020.
Enhanced cleaning will take place throughout the event, with exhibitors encouraged to disinfect their respective booths and exhibits. We are currently reviewing guidance around the distribution of physical promotional materials and will provide clear advice on this nearer to the event.
Millbrook will look to appoint and train a member of its events team to act as our official hygiene expert. This individual will be responsible for ensuring the latest information is available and that the event support staff are fully trained in the procedures being adopted to ensure physical distancing guidance is followed. Guidance will be provided to attendees in the run up to the event and via signage at the event.
What happens if I become ill at the event?
An Emergency Response Plan is in place and has been updated to include processes for Covid-19. If required, Millbrook will liaise with local hospitals and medical authorities to follow approved procedures and protocols and you will be required to follow Government and medical guidance.
Are you still inviting international delegates to the event or would this be for UK companies only for 2020?
International visitors are a key part of the event and are invited. However we understand they will have to consider the possible travel restrictions at the time as well as their home country and UK government guidance.
Will there be adequate signage throughout the event to ensure everyone follows the Government guidelines?
Yes, there will be plenty of signage to remind visitors of our procedures and government guidelines that they must adhere to.
Can you advise if the show does not go ahead what will be the procedures in place?
If his event does not go ahead in November due to Government restrictions it will become virtual and the next physical event will be held in 2021.
As the event has now moved to November will you be extending the period to submit an expression of interest to present?
Yes, all deadlines have been updated corresponding to the new event dates. The deadline to submit an expression of interest to present will be the 31st July.